Duo Translate privacy

Effective November 12, 2026.

Who operates the app

For privacy or support questions about Duo Translate, contact john@jradvisorsgroup.com. The app is operated by John Robba under the JR Studios / JR2 brand.

Speech and translated messages

When you start a conversation, the app captures speech into temporary audio buffers and converts it into captions and translations. Audio and message content are held in memory for the current session; the app does not save recordings or conversation transcripts to files. Clear conversation removes the displayed messages. Ending the app process clears session content.

Apple services

Duo Translate uses Apple's Speech and Translation frameworks. On-device speech is preferred when available. If it is unavailable, speech audio may be sent to Apple for recognition. Apple's processing is subject to Apple's privacy practices and your device settings. Language resources may require downloads or internet access. Read Apple's privacy policy.

Camera

A visible live camera preview enables the outer-display accessory on supported hardware. Duo Translate does not take or save photos, save video recordings, or upload camera video.

Saved preferences

Conversation mode and noise-gate preferences are saved locally using the app's own device preferences. The app has no user accounts, developer-operated backend, advertising, or analytics SDK, and does not sell or share conversation data with an advertising service.

Your controls

Pause stops microphone capture. The camera preview may remain active while paused so the outside screen can still show messages. Moving the app to the background stops microphone and camera capture. Permissions can be changed in iPhone Settings.

Purchases

App purchases are handled by Apple through the App Store. Duo Translate does not receive your payment-card details.

Support correspondence

If you contact support by email, the recipient receives the information you choose to send and uses it to respond to your request. Do not include private audio or transcripts unless necessary. You may ask for support correspondence to be deleted, subject to applicable record-retention obligations.

Changes

This page will be updated when the app's data handling changes. The effective date identifies the current version.

This support website

This site is hosted on ChatGPT Sites. Hosting services may process request information under their own policies. This page adds no advertising or analytics scripts.